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The Thin Line Between Confidence and Humility by Janis Moore

As human beings, we are attracted to confident leaders and managers. Melanie Kolouris famously said, “Be humble in your confidence, yet courageous in your character.” Applying this concept is a challenge for most leaders within an organization. There are so many leaders who are currently confident but severely arrogant. There...

Are You Treating Your Sales Team Like Your Operations Team?

  You have to measure your sales success. It sounds easy, but in reality, measuring successes in sales can be difficult. Although the job is to close sales, measuring the progress can’t come down to the number of sales and looking at profit margins. You have to consider things like...

A Different Way of Celebrating Goals

  There are plenty of great blogs published every year about setting – and sticking to – your goals for the next year. It’s usually about changing your mindset, setting attainable goals along the way and finding a support network. We know, because we’ve written that same blog in years...

7 Tips for Marketing Your Business During the Holidays

  In theory, most of want to wait until after the Thanksgiving tryptophan wears off before we start thinking about holiday shopping, but the reality is that shops were stocking candy canes before the clock struck midnight on Halloween. And you probably noticed that, on November 1, your inbox was...

Managing the Growing Pains of New Leadership

  Fitting a new leader into an existing team is always hard. Even when you promote from within, there are growing pains as the team adjusts to a new management style, new goals and new expectations. But how you deal with employee complaints about a new manager? And how do...

Use Your Story to Boost Sales

  When people are researching a product or service, they don’t just want to know how much it costs. They want to know why it’s the best option and how it’s going to fit into their lives. People these days don’t shop from a catalog and take product descriptions as...

Crowdfunding – It Means More than Money

  When entrepreneurs turn to crowdfunding to help them jumpstart their next venture, it’s usually because the need the capital to get their product, service or business off the ground. But by asking for people to support the development of your business, you’re also inadvertently asking them for feedback on...

Supporting Women in Business

  Small business owners are the backbone of the American economy and, according to a report from the Institute of Women’s Policy Research, about 29 percent of those businesses are owned by women. That’s up from 26 percent in 1997, the report says. However, the increase in the number of...

Turning Happy Customers into New Business

  When you’re building a business, happy customers are more than good business, they’re also great marketing. People in this ever increasingly social world are happy to spread the word about your business when they have a great experience, but you have to ask for their help. So, when was...

Coaching is for Managers Too

If you’ve heard it once, you’ve heard it a thousand times – a great business starts with having great people. You can have an amazing business concept, a full-octane marketing plan and a fool-proof manual, but if you don’t have a solid staff, you won’t have happy customers and you...

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